Terms of Service

Resumo em português

Estabelece as regras de compra e utilização do site. A ELVARY pode verificar pagamentos, estoque, endereço e possíveis fraudes. Pedidos podem ser cancelados em situações legítimas. O fulfillment é internacional e o prazo de 4–15 days é estimado.

ELVARY Terms of Service

These Terms of Service govern access to the ELVARY website and purchases made through ELVARY.

1. Store Information

Store Name: ELVARY
Support Email: support@shopelvary.com

2. Website Use

The ELVARY website must be used lawfully.

Users must not:

• interfere with website operations;
• attempt unauthorized access;
• submit fraudulent transactions;
• misuse payment systems;
• distribute malicious software;
• manipulate orders or promotions; or
• misuse ELVARY content.

3. Product Information

ELVARY makes reasonable efforts to provide accurate product information.

Minor variations may occur because of photography, display settings, packaging updates, manufacturing revisions, or similar factors.

4. Product Availability

All products are subject to availability.

Inventory may vary between fulfillment locations.

ELVARY may cancel or modify fulfillment of unavailable items when reasonably necessary.

5. Pricing

Prices may change before an order is completed.

Shipping charges, taxes, duties, or other amounts may depend on the order and destination.

6. Errors

ELVARY may correct material errors involving:

• prices;
• descriptions;
• availability;
• promotions;
• specifications; or
• website information.

Affected orders may be reviewed, corrected, cancelled, or otherwise resolved as appropriate.

7. Order Verification

Orders may be reviewed for:

• payment authorization;
• inventory availability;
• fraud prevention;
• delivery feasibility;
• customer information accuracy; and
• operational requirements.

8. Order Refusal or Cancellation

ELVARY may refuse or cancel orders for legitimate reasons including:

• payment failure;
• suspected fraud;
• inventory shortage;
• material pricing errors;
• delivery restrictions;
• materially incorrect information;
• duplicate or abusive transactions; or
• other legitimate operational reasons.

9. Payments

Customers must provide accurate payment and billing information.

Third-party payment providers may process transactions on behalf of ELVARY.

10. Cancellation Requests

Cancellation requests must be submitted as quickly as possible to:

support@shopelvary.com

Cancellation cannot be guaranteed once processing or fulfillment has begun.

11. International Fulfillment

ELVARY uses an international fulfillment network including locations in:

• United Kingdom;
• United States; and
• China.

The fulfillment location depends on:

• inventory levels;
• product availability;
• destination;
• fulfillment efficiency; and
• logistical considerations.

Some orders may therefore be fulfilled and shipped directly from China or another international location.

12. Estimated Delivery Time

ELVARY's estimated delivery time is:

4–15 days

This timeframe is an estimate and does not represent a guaranteed delivery date.

13. Multiple Shipments

Products in the same order may be stored in different fulfillment locations.

An order may therefore be divided into multiple shipments.

14. Delivery Delays

Delivery may be affected by:

• customs procedures;
• customs inspections;
• carrier delays;
• weather conditions;
• public holidays;
• high order volumes;
• logistical disruptions;
• incorrect delivery information; or
• circumstances beyond our reasonable control.

15. Customs and Import Charges

International shipments may be subject to customs duties, taxes, import fees, clearance charges, or similar amounts depending on destination and shipment method.

16. Customer Information

Customers are responsible for providing accurate contact, billing, and delivery information.

Avoidable delivery issues caused by materially incorrect customer information may result in additional costs or delays.

17. Returns and Refunds

Returns, refunds, incorrect products, damaged products, missing products, and undeliverable orders are governed by the ELVARY Return and Refund Policy.

18. Intellectual Property

Original ELVARY content, branding, graphics, designs, and written materials may be protected by intellectual property laws.

Unauthorized commercial reproduction or distribution is prohibited.

19. Fraud and Misuse

ELVARY may investigate suspected:

• fraud;
• payment abuse;
• promotion abuse;
• false refund claims;
• unauthorized transactions; and
• website misuse.

20. Website Availability

ELVARY may update, maintain, modify, suspend, or discontinue website functions when reasonably necessary.

21. Circumstances Beyond Our Reasonable Control

To the extent permitted by applicable law, ELVARY will not be responsible for delays caused by circumstances beyond our reasonable control, including:

• customs processing;
• carrier disruption;
• transportation interruption;
• severe weather;
• infrastructure problems;
• governmental actions;
• natural events;
• labor disruption; and
• comparable external events.

22. Limitation of Liability

To the extent permitted by applicable law, ELVARY will not be responsible for indirect or consequential losses that are not reasonably attributable to ELVARY's failure to perform its obligations.

23. Restrictions

Where accounts are available, ELVARY may restrict accounts associated with serious fraud, unlawful activity, unauthorized access, or repeated abuse.

24. Changes

ELVARY may update these Terms when reasonably necessary.

The version published on the website represents the current version.

25. Contact

ELVARY
Email: support@shopelvary.com